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08.12.2012 JASON VAKRINOS, |
| Q: |
hello from Greece. Can you please tell me how i can pay the shipping costs? |
| A: |
You may pay using your credit card or send us a bank wire transfer. |
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19.11.2012 Dee, |
| Q: |
I have noticed some vehicles that state damage: none, loss type: other. What does that mean? |
| A: |
You may call our customer care to get more information about a specific vehicle. Usually loss type "other" stands for repossessed or abandoned vehicles. |
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16.11.2012 vasilios rallis, |
| Q: |
i am new to this and want to bid on vehicle, i am registered now what? |
| A: |
Now it's time to submit $1000 refundable security deposit and start bidding. |
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08.11.2012 Kevin Schwab, |
| Q: |
What town is Ohio specialty division located in?
Can I have you send me a credit card authorization form.
Thanks Kevin |
| A: |
Hi Kevin,
Please provide the item ID number. |
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03.11.2012 Giovanni Barca, |
| Q: |
Good morning, how long does the auction run for? |
| A: |
Every auctions consists of the two parts: pre-bidding and live sale. Pre-bidding serves to determine the starting bid for the live sale and lasts 5-7 days. Live sale lasts around 30-40 seconds for every vehicle (200-300 vehicles per lane in total). |
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01.11.2012 Nicholas Chandler, |
| Q: |
Hi,
I'd like to bid on a BMW motorcycle (ID: 36749342) and am trying to establish if/when the auction actually starts -- the bike has been listed for nearly two months as 'Future Sale'
Nick |
| A: |
Looks like the insurance company that owes this bike is having issues with the paperwork. They will assign the auction date as soon as everything is sorted out. |
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01.11.2012 Michael Phillips, |
| Q: |
Please email me a credit card autorization form, thanks |
| A: |
Hi Brandon, please check your email. |
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22.10.2012 Ben B, |
| Q: |
Hello,
I understand I have to pay for a vehicle I win within two days but I am uncertain about how shipping arrangements are made. I am within the US and If I am a winning bidder on a vehicle how do I get it shipped since all I know from the auction description is the city it is in, and how do I know how much it will cost to see if bidding on a scrap vehicle is worth it?
Thanks in advance |
| A: |
Ben,
Once you have won the auction you have 5 days to pay for the vehicle before the late payment fee is applied. As far as for the shipment you will receive the gate pass for the salvage yard with the exact address as soon as we get the payment. You may contact us via live help desk on our site, email to info@carfrom.us or call @786-623-5050 to get the exact shipping quote. |
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21.09.2012 Chase, |
| Q: |
Hello, I am from Louisiana and Im looking for a project car (2000+ Toyota MR-S). Can I bid on an auction and arrange for the vehicle to be shipped to my residence? |
| A: |
Hi Chase, sure you can. |
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19.09.2012 steve clark, |
| Q: |
Throughout the forum, I'm reading that either a $1000 or a $1500 deposit is required. Which is it? Thanks. |
| A: |
$1000 will give you $6600 bidding power, $1500 - $10,000 bidding power. |
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16.07.2012 Peter Koch, |
| Q: |
Hi,
I am considering bidding on a Harley Davidson V Rod to be auctioned on 26 July.
What is meant by the pre bid amount listed?
Is the bike available for pre purchase prior to the auction,
Can I arrange my own transportation to LA for shipping to Australia?
Regards,
Peter |
| A: |
Peter, pre-bidding is the process to determine the starting price of the vehicle at our auction. That will be the amount the live auction starts from. Once you have made an offer on our site we will add the vehicle to our schedule and will call you as soon as it comes up for the live auction. This way you will be able to follow the live auction pver the phone. |
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07.07.2012 rebecca, |
| Q: |
For the 2012 LAND ROVER RANGE RVR EVOQUE with a vin of
SALVR2BG1CH628584 it states that BIO HAZARD/CHEMICAL damage, what does that mean. |
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Rebecca, BIO HAZARD/CHEMICAL means the vehicle was contaminated by chemical or toxic components. |
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26.06.2012 Ky, |
| Q: |
ID: 36871604 I'm very interested in this bike but i was wondering what it meant by front end damage? and what is really damaged to know if its an easier fix. thanks |
| A: |
Front end damage means the bike was in an accident involving front impact with another object. The only way to get more information is to inspect the vehicle in person. |
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24.06.2012 Afia English, |
| Q: |
How do I make a deposit I am one day away from auction date ? What does Damage History mean? How much should my deposit be if my max is 15,000 ? can I watch the bids online as the auction takes place ? How can I make bid higher if I want during the auction ? Thank you for your time |
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Afia, you can make your deposit using your credit card or by bank wire transfer. For the credit card please call our customer service support to get a copy of the credit card authorization form. If you would like to make the deposit by bank wire transfer you can get the downpayment contract from our website and send us wire transfer.
Damage history means the vehicle was previously involved in an accident and then rebuilt, has passed DMV inspection and is now ready to be used on the public roads.
As far for the amount of your deposit it should be 15% of the amount that you are planning to bid. You can participate in live auction over the phone. |
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25.04.2012 Leonidas, |
| Q: |
Hi there,I'm Leonidas and I'm really interested for ID 35854211.Do you know when the auction is going to start?Also I would like to know if there is another way of payment except bank transfer(paypal,visa,etc) |
| A: |
As soon as the insurance company gets the title this vehicle will go the auction. May take up to several weeks for the title to be ready. Bank wire is the only payment option to pay for the vehicle. As far as for the deposit you may pay it with paypal or credit card as well. |
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